To Whom It May Concern,
Following a devastating hail storm in the Thunder Bay area on April lOth, 2011, our dealership and body shop was overrun with calls from customers with hail damaged vehicles.
We were approached by countless Paintless Dent Repair (PDR) companies and had worked with others in the past, In 2011 we chose the services of Dent Tech Inc. because of their service record with dealers like our own and are pleased with our choice.
Dent Tech was onsite within hours of the storm to offer assistance and an action plan to handle the volume of calls and to facilitate an immediate Paintless Dent Repair program, maintaining the highest level of service our customers are used to.
Dent Tech and their staff were knowledgeable and professional, their service timely and their workmanship exceptional. They turned an overwhelming situation into a manageable and profitable venture from which all departments of our dealership could benefit including the body shop, service, parts and sales. They helped us manage hail repairs for not only for our loyal customer base but also help to capture new customers from the area and make them our loyal customers
My colleagues and I would highly recommend the services of Dent Tech Inc. should you experience hail damage at your dealer, or in your area. Their expertise and experience, friendly, professional service and quality workmanship met and often exceeded our expectations.
Please feel free to contact me with any further questions or comments,
Collision Centre Manager
Badanai Motors Chevrolet Cadillac